The booking looks real. The request might not be.
A message asks for new payment details or an unusual login. Does your team recognise the warning signs?
Goal: Recognise suspicious requests and report them through the right route.
Cyber readiness for hospitality & B2B
When something happens, your team knows what to do.
A suspicious message. A system outage. A possible data incident. KAIRON helps you assess risks, clarify responsibilities and prepare your team for the first steps.
With a particular focus on hospitality – together with your existing IT and security partners.
We discuss your needs and a suitable next step.
For businesses and organisationsClear responsibilities and proceduresRemote or on site by agreement
Your everyday operations
Security starts where people act.
Technology matters. So does your team's ability to spot unusual activity, report it safely and reach the right people.
For hotels, hotel groups, serviced apartments, restaurants and event venues. We adapt the scope and scenarios to your operation.
The system stops. Your business must keep going.
Reservations, the PMS or the till are unavailable. Who coordinates, who informs and which fallback procedures apply?
Goal: Prepare responsibilities and agree the next steps.
A concern arises. A clear reporting route matters.
Guest or business data may be affected. Your team needs accessible contacts and approved procedures.
Goal: Escalate in an orderly way and record observations.
Our services
From open questions to a concrete plan.
Start with what your business needs now. Scope, delivery and pricing are agreed before engagement.
Readiness Review
For businesses seeking to understand and prioritise their organisational readiness.
- Discuss procedures and responsibilities
- Review agreed evidence
- Prioritised report with next steps
Your outcome: A clear basis for decisions.
Discuss a review →Preparation & training
For teams wanting to rehearse reporting routes and first steps together.
- Clarify responsibilities and contacts
- Practise everyday role-specific scenarios
- Document learning needs and actions
Your outcome: Agreed procedures and practical exercises for your team.
Discuss preparation →Maintenance & support
For businesses wanting their preparation to evolve with changes in the organisation.
- Regularly review contacts and procedures
- Consider new employees and locations
- Follow up exercises and actions
Your outcome: Agreed support with a clearly defined scope.
Discuss support →Tangible results
You get clarity. And next steps.
We distinguish documented observations, self-reports and open questions. You can see which actions are useful and which evidence is still missing.
An organisational review does not replace a technical security test. Technical testing and implementation are agreed separately when needed.
Illustrative report extract
The escalation contact is missing.
- Observation
- In a simulated interview, Front Office cannot find the responsible contact.
- Possible impact
- A suspicious message is passed on late.
- Next step
- Assign an owner, make contacts accessible and rehearse the route.
- Evidence to review
- Approved procedure and documented exercise.
Fictional example. Not a customer report or technical finding.
Working together
Your partners remain part of the plan.
Your IT provider knows your systems. Your team knows the operation. KAIRON helps connect organisational procedures and responsibilities.
Before starting, we agree who is involved, what information is needed and how confidential evidence is exchanged.
Assessment and software are separate decisions. Choose the support that suits your business.
01Clarify needs
Understand your situation, goals and partners.
Understand your situation, goals and partners.
02Agree scope
Define outcomes, participation, pricing and delivery.
Define outcomes, participation, pricing and delivery.
03Review and prepare
Prioritise observations and develop suitable procedures.
Prioritise observations and develop suitable procedures.
04Practise and develop
Review actions and continue agreed maintenance.
Review actions and continue agreed maintenance.
KAIRON Respond · Every day and during incidents
KAIRON RESPOND
Aware every day. Ready to act during incidents.
Preparation grows through daily practice. KAIRON Respond is intended to bring short security routines, practical awareness and a clear reporting route together.
New area · concept
Explore KAIRON Respond →Start the shift with a clear view.
Short, business-approved routines help your team stay prepared.
- View current guidance for your role.
- Know reporting routes and responsible contacts.
- Complete agreed security tasks.
Daily tasks and awareness are proposed extensions. We demonstrate the available pilot scope in a conversation.
Design reference · Light & Dark. New areas are not yet shown on these home screens.
Everyday routines
Small, concrete tasks instead of instructions that nobody can find.
Learning for each role
Examples from Front Office, reservations and management instead of abstract theory.
A reliable reporting route
Pass on observations in an orderly way. Keep responsibilities and handling traceable.
The app does not replace emergency contacts or guarantee an emergency response. Support and response times require a separate agreement.
An initial overview
Where do you stand today?
The free Hotel Readiness Check helps identify organisational gaps based on your answers. Results are visible without an email address.
The current check is designed for hotels. For other businesses, start with a conversation. Guidance from self-reporting, not a technical security certification.
Three questions to start
- Do employees know where to report a concern?
- Are internal and external escalation contacts accessible?
- Have the first steps been rehearsed together?
Common questions
What to know before we start.
We already have an IT provider. Is KAIRON useful?
KAIRON can complement existing partners where responsibilities, reporting routes or staff exercises remain unclear. We agree how to work together.
Do you work with other B2B sectors?
Our particular focus is hospitality. For other businesses, we first establish whether the task and scope match our experience.
What does the engagement cost?
Pricing depends on scope, locations and delivery. Before engagement, you receive a proposal setting out services, your participation and costs. Implementation and travel may be listed separately.
Should we send confidential documents through the form?
No. A short description is enough for first contact. Required evidence is later exchanged through an agreed protected process.
Is KAIRON a reporting point for active incidents?
This sales contact form is not an emergency channel. Use your existing IT, security and emergency contacts during an active incident. Response times and support require a separate agreement.
The next step
Let's discuss what your business needs.
Tell us about your situation. We discuss a useful approach and whether KAIRON is the right partner for you.
One location or several. Hospitality or another sector. Let's start with your specific needs.
A short description is enough.
Our protected contact form sends your enquiry to KAIRON. No guest or customer data, passwords or confidential system documents are needed.
Request an initial conversation →For active incidents, use your existing emergency contacts.