A suspicious reservation message
Front Office notices something unusual. The report needs a clear destination.
KAIRON Respond · Hospitality pilot
A concern should never get lost between shifts.
A shared place for your hotel's incident reports, responsible teams and approved contacts. So an observation reaches the people who need to handle it.
Explore plans and pricing ↓Your hotel. Your team.Own access for every roleA clear reporting route
Already invited? Open the app and sign in. New hotels: discuss the pilot scope and onboarding with KAIRON first.
Design reference · Light & Dark. The current pilot is demonstrated during onboarding.
Recognise these situations?
An observation needs an owner.
A change of shift
What has been reported? Who is handling it? A shared record makes follow-up possible.
A missing escalation contact
Approved contacts should be accessible when your team needs them.
From observation to handling
A clear route for every report.
Recognise and report
Employees record an observation through the agreed reporting route.
Review and coordinate
Responsible management reviews the report and coordinates the next steps.
Document and follow up
Handling and progress stay traceable within the authorised team.
Different roles. Shared procedures.
The right access for your team.
Your hotel organisation has its own area. Permissions define who can report, handle incidents and manage membership.
Employees
Report observations, find approved contacts and follow the progress of your own reports.
Managers
Review reports in your assigned area, coordinate handling and document next steps.
Hotel administrators
Manage locations, team membership and responsibilities within your hotel organisation.
Proposed extensions · not yet available
Preparedness starts before an incident.
Daily tasks
The planned area brings role-specific guidance and agreed security routines into everyday work.
- Current guidance for your shift
- Accessible responsibilities and reporting routes
- Short, business-approved tasks
Awareness
The planned learning area uses short, practical examples to reinforce recognition and reporting.
- Suspicious booking and payment requests
- Social engineering scenarios
- Role-specific learning prompts and questions
One hotel. One clear budget.
Include your team. Keep costs predictable.
Proposed production pricing per hotel location, not per employee or report. The current invitation-only pilot remains separate; its scope and duration are agreed before onboarding.
Respond Core
For a hotel establishing clear reporting and responsibilities.
€129 / hotel / month
Proposed monthly price.
- Incident reports and own-report progress
- Hotel administration and scoped manager access
- Approved contacts and traceable handling
- Hotel team included, without per-seat pricing
Respond Pro
The planned next step for everyday readiness and learning.
€249 / hotel / month
Proposed monthly price.
- Core capabilities
- Daily routines — planned, not yet available
- Role-specific awareness — planned, not yet available
- Training content and rollout scope agreed beforehand
Respond Group
For operators coordinating several hotel locations.
By proposal
Scope and group pricing agreed before engagement.
- Hotel-scoped teams and permissions
- Coordinated onboarding across locations
- Individual rollout and support scope
Pricing proposal, not an active checkout. Production plans are in preparation. Pro features are not yet available. All figures exclude applicable taxes; onboarding, assessments, live training and emergency response are not included and require a separate proposal. No payment or subscription starts through this page.
Onboarding by agreement
Your hotel. Your team. Your reporting routes.
We agree pilot scope, responsibilities and participating locations. Hotel administrators then invite their team and establish the approved contacts and procedures.
Hospitality is the current pilot focus. For other B2B operations, we discuss suitability first.
Ready for a closer look?
Discuss a pilot or open the app with your existing invitation.
What to know before starting.
Can I create a hotel account immediately?
The current pilot is invitation-only. Agree onboarding and scope with KAIRON before your team starts.
Does a report guarantee emergency assistance?
No. KAIRON Respond is not a guaranteed emergency service. Use your existing emergency contacts and approved procedures during an active incident. Support and response times require a separate agreement.
Are daily tasks and awareness already included?
These areas are proposed extensions. The available pilot scope is confirmed before onboarding.