Recognise
Practise suspicious reservation messages, social engineering and possible guest-data incidents using fictional examples.
Employee awareness
Help Front Office, reservations and management recognise suspicious activity and practise the correct reporting route.
Report & escalate
Rehearse your hotel's agreed reporting path. Staff know the responsible person and avoid improvising technical actions.
Review
An agreed exercise summary identifies learning needs and next steps. Roles, format, languages and timing are agreed before delivery.
Scope, duration, required evidence, price and any separately charged implementation or travel are agreed before engagement. Detailed evidence is exchanged only through an agreed protected process.
Request trainingFAQ
We already have an IT provider. Is this useful?
Yes. Reviews clarify procedures and responsibilities together with existing providers; implementation is agreed separately.
Do we need cyber insurance?
No. Readiness work is available for insured and uninsured hotels. Coverage advice belongs to qualified insurance partners.
What should we do during an active incident?
Use your existing emergency contacts and approved procedures. This sales enquiry channel does not promise immediate assistance.